Amanda Papa, 33, of Coraopolis, was arrested during a mental health crisis in 2018. “The whole thing could’ve just been stopped, and we [would] probably pay the therapist way less than these officers, these courts, all the staff, all the records — everything." (Photo by Jay Manning/PublicSource)

Resolved to change: Can Allegheny County behavioral crisis teams move fast enough to answer calls for reform?

Someone you love is having a breakdown. They could hurt themselves. Who do you call? If 911 leaps to mind, you’ll likely get a visit in a few minutes — from police, whose training includes behavioral health but is focused more on addressing criminality. If you can remember 1-888-796-8226 (or 1-888-7-YOU-CAN), you’ll get a mental health professional from resolve Crisis Services, a 13-year-old unit of UPMC hired by Allegheny County to handle behavioral incidents.